Empowering communities to succeed
our IMPACT
An Impact That Matters
Our Human - Centric Impact
Our impact is fundamentally measured by real people. Real stories. Real support. Real successes. Across all of our projects and services, in 2025 The CAE supported over 3,550 real individuals, empowering each and every one with the tools they needed for personal development.
"It has provided a great opportunity to connect with others, reduce social isolation and build new friendships."
Hub User
"We didn't know where else to turn. We were really struggling, and this made a huge difference."
Foodbank User
"I have grown not just as a trainer, but as someone who now sees volunteering as a two-way exchange: I gave skills, but I received purpose, perspective and genuine joy in return."
Volunteer
"Thanks to The CAE, borrowing this bike has given me real freedom and a healthier way to move around Swansea"
Eco-travel Scheme User
Real People, Real Impact
Annual Operations Report 2023/2024 – Summary
Over the past year, The CAE has made significant strides in empowering asylum seekers, refugees, and migrants across Wales. With over 1,200 services delivered and 500 new referrals, we have expanded our reach and deepened our impact, helping individuals overcome barriers to employment, wellbeing, and social inclusion.
Employability & Entrepreneurship
656
Individuals improved their skills through mentoring, volunteering and workplacements
257
people secured employment, self-employment, or further education.
100+
economically inactive individuals received one-to-one job support.
participants trained for green jobs and sustainability-focused industries.
85+
376
local employers and businesses gained knowledge of diverse communities.
10
individuals obtained driver’s licenses, reducing barriers to employment.
access to childminding
business support
Since 2017, The CAE has supported individuals from ethnically diverse and migrant communities to become registered childminders. Through training, business support and partnership working, the programme has helped establish 14 new childminding businesses, supported over 90 families to access culturally appropriate childcare, and benefited more than 120 children during their critical early years.
Read the full impact report here.
Holistic Wellbeing
Active participants engaged in weekly football sessions, fostering community and resilience.
Attendees joined 12 salsa sessions, with 88% reporting improved mental health
Beneficiaries participated in wellbeing sessions, reporting increased confidence and readiness to access opportunities.
60
219
129
Tackling Poverty – Foodbank & Hardship Support
Providing essential food and financial relief to those most affected by the cost-of-living crisis.
1,644 food parcels delivered, serving 150 individuals each month.
15 volunteers supported food distribution and community engagement.
25 families received discretionary hardship grants to cover essential costs.
Advocacy & Influencing – Ending Workplace Exploitation
Protecting migrant workers’ rights and influencing policy change.
77 individuals reported increased confidence in navigating workplace challenges.
65 participants felt empowered to stand up for their rights due to greater awareness.
84 people experienced an increased sense of community and belonging.
12 advisory panel members ensured representation and lived experience guidance.
50 employers and 500 employees participated in EDI training and workforce awareness.
Climate Justice & Sustainability
Ensuring that migrants and underrepresented groups are included in climate action.
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100+ participants engaged in climate advocacy and action.
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12 volunteers trained in climate science and campaign development.
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Weekly cycling lessons and group rides supported sustainable transport and fitness.
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10 bikes loaned, supporting 15 individuals to overcome transport barriers.
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49 direct beneficiaries and 126 indirect beneficiaries participated in the Twinning Project, fostering connections between urban and rural communities.
Carmarthenshire Expansion
This year marked a major milestone as The CAE expanded its presence in Llanelli, providing employment support, digital inclusion programmes, and housing assistance.
25 events and participatory programmes reached 161 individuals.
189 people, including 16 newly granted refugees, received support in securing jobs.
36 participants received digital literacy training and equipment.
9 volunteers contributed to skills development and leadership training.
4 families facing eviction secured stable housing with CAE support.